Turn complaints into loyal customers

Webinar: Turning Complaints Into Loyal Customers With Social Media Customer Support

Turn social media complaints into opportunities to build trust and strengthen customer relationships. Join Amy Hobson from DigitalB for a practical webinar exploring how to respond to customer issues confidently and professionally, manage expectations and protect your brand reputation when conversations play out online.

You’ll discover practical strategies for handling difficult interactions, avoiding common customer service mistakes and creating a consistent approach across your organisation. Whether you work in customer service, marketing, communications or social media, you’ll leave with actionable ideas to help turn challenging moments into positive customer experiences that build long-term trust and loyalty.

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Beyond SEO: How to Get Your Businesss Found in AI

Webinar Download: Beyond SEO: How To Get Your Business Found in AI Search (GEO Explained)

Search has changed.

More people are now using AI-powered tools like ChatGPT, Google AI Overviews, Microsoft Copilot and Perplexity to find information, research products and make purchasing decisions.

The question is:

Can these tools find your business?

Join us for this free webinar where we’ll explore the growing importance of Generative Engine Optimisation (GEO)and what businesses need to do to remain visible in an AI-driven search landscape.

Whether you’re a business owner, marketing manager, communications professional or content creator, this webinar will provide practical insights to help you adapt to one of the biggest changes currently happening in digital marketing.

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Download: Demystifying Paid Advertising - What You Need To Know

Want to run paid ads with confidence instead of crossing your fingers and hoping for the best?

In this free 30-minute webinar, our expert trainer will demystify paid advertising and explain what you need to know before investing budget in Google, Facebook, Instagram or LinkedIn ads.

Whether you’re new to paid advertising or have tried it before without seeing the results you expected, you’ll leave with practical, actionable advice to help you make better decisions, avoid costly mistakes and create campaigns that work harder for your business.

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LinkedIn Live Marketing Impact

LinkedIn Live: Monthly Marketing Impact

DigitalB’s monthly round-up of everything that has happened in the world of marketing.

Join two of the DigitalB team who will not only share the latest marketing news but, more importantly, what it means for your strategy.

Live insights and marketing news with a practical view on what is important and why.

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Manufacturers Guide to Social Media

Download: A Manufacturer's Guide to Social Media Marketing

Think social media isn’t relevant for manufacturing businesses? It may be time to reconsider.

This free 30-minute webinar is designed for manufacturers who want to use social media more strategically and generate real value from their marketing activity.

If you’re struggling to attract quality enquiries or demonstrate the return on your marketing investment, this session will show how social media can become a practical channel to support business growth and strengthen your brand in competitive B2B markets.

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